Power BI connector issue
We renewed and reinstalled the connector,
There are 2 issues: 1) The only JIRA fields we can extract using the JIRA connector are associated with a Project Key that is not one of CDO's Project Keys We can only see data with a project key = 'SMS', which basically renders the extract useless. We need to see different project keys (the ones that CDO uses) and 2) We are unable to locate 7 or 8 JIRA fields using the connector. They are populated today, but we are unable to extract them using the connector; we can't find them
If you're facing issues with Power BI Connector for Jira app by Alpha Serve, please submit a support request to our team and we'll eagerly assist you: https://aserve.atlassian.net/servicedesk/customer/portal/16
Anna
Hi
It probably won't help you at all, if so, open a ticket to support so they can help you.
Regards
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thanks Vronik, we've resolved this issue, will close the question. Appreciate it.
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