Conflicting Permissions

Can anyone tell me how JIRA resolves conflicting permissions?  E.g. Project/Global permissions are set that individuals within a specific role can close all issues, however a workflow transition has a condition that says only Administrators can execute this transition, which happens to be 'Close Issue'.  Which permission takes precedence, the project/global or the transition condition?

Windows has a 'most restrictive permission applies' rule when there are conflicting share and NTFS permission, I'm just curious to know how JIRA operates.

2 answers

1 vote

They're not really conflicting permissions in JIRA speak - a Condition is not a permission, it's a rule to allow/prevent something (they can be based on permissions)

Some permissions in JIRA are actually a bit of a hangover from very old versions where you didn't have "conditions".  The best example of this is "Close issue" - in very old JIRAs, this really did mean it, the close transition had a hard-coded "you can only use this if you have close permission".  When the workflows were made more flexible, it got binned, and you now have to have a specific condition added to the workflow to implement that.

This does mean that there isn't really a "conflict" - it's a single rule based on a permission, rather than a permission and a rule.  If you do think of them separately, then it's the Condition that matters in this case, because it says "only admins".  But you could change that to "only admins, or people with close permission".  Or if you wanted to be really odd (and probably useless) do something like "people with edit permission".  Or (more usefully), "people with create issue permissions".


Thanks Nic.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

869 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you