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Hi all,
we are looking for a way to choose attachments when cloning a ticket from Service Desk into a development project. To clone we use Bob Swifts Create on Transition. This gives a chance of copying the attachments but mostly we do not want to copy all files e.g. Twitter icons etc. or duplicates. I know one possibilty would be to delete the unnecessary files but that is not really an option because some files are asked for during analysis.
You can also add the field Attachments to the screen called on transition but this can only upload local files. What we would like is a kind of a window that shows the attachments of the parent issue and you can then choose.
Regards, Bruce
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