We had a situation in one of our JIRA (Service Desk) automations that was preventing an issue from transitioning from one status to another. A member of our staff had placed the reporter into the "Request Participants" field. When the automation fired it threw the following error:
Cannot add <username> because they are the reporter
Has anyone else seen this error before? We are running JIRA 6.4.11 and Service Desk 2.4.3
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs