Can service desk (cloud) automatically import customer lists?

This question is in reference to Atlassian Documentation: Managing customers

I would like to be able to import customer lists from another server/service, like Salesforce, Google Apps or other authentication server on a regular basis (daily/hourly) or on a change.

1 answer

There is an option to integrate with Google Apps. You can find it in the User Management section.

But there is no direct integration with other user directory providers from Atlassian cloud.

 

 

Is there a way to do this though the API or another scriptable method?

You could check out the Bob Swift Plugins e.g. JIRA CLI. 

Chris

CLI is only available on the server version, and I am on the cloud version.

Actually as far as I know, and its a while since I used it, JIRA CLI will also work with JIRA Cloud. Perhaps @Bob Swift [Bob Swift Atlassian Add-ons] could confirm?

Yes, JIRA CLI supports Cloud. Almost everything is the same as for Server.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

765 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you