Can not create a KB article to confluence page

image2014-12-3 16:27:32.png

I am an admin , why  i can create a knowledge base page straightaway from confluence. I do not have a space called tech in my space directory. Is there anyone can help me, thanks.

3 answers

@Caesar Sulapat, it is a bit difficult to understand what you are trying to achieve? Can you elaborate a bit more? Or is the problem solved?

Sorry I am rushing yesterday,I also attached a picture for further info, anyway, the trouble is I am trying to directly create a knowledge base page base on JIRA issue by clicking the KB button on the issue screen. I completed all the needed info and upon clicking create button, a notification comes up saying that I dont have the permission to create pages in space tech. First, I do not have a space in confluence name "tech", second is I do have an administration access for both, so I should all the access to create in any pages.I reckon I am missing some steps. If anyone can help would be appreciated. , I hope it gives you some enlightenmnent. Thanks

The magic missing word was Servicedesk I guess. I added the tag to your question. As we do not have it ourselves, I cannot help you I'm afraid.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,076 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot