My company is currently using GitLab, and we want to start using Jira. I've been looking at the gitlab integration in Jira, and it seems to me that you have to do it kinda manually by mentioning in GitLab the Jira issue ID, and mention that a commit 'closes', 'resolves' or 'fixes' a Jira issue ID.
This seems like a process that should be automatic.
I'm wondering if the Bitbucket integration is any more automatic than this?
Also, is automation of this not necessary what one would want? Is this maybe something you actually want to have manual control over?
Welcome to the Atlassian Community.
If you are using Bitbucket you can automate transitions of Jira issues by using workflow triggers. For example if you create a branch in Bitbucket the issue is moved to in progress (as long as the issue key is mentioned in the branch name) or if you create a pull request you can move the issue to in review.
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