Best practices for adding external users

So I am currently faced with a requirement to add external users to our JIRA and Confluence platforms. However, this needs thorough security analysis as we deal with different external subsidaries.

Currently, we have 'jira-users' as the default group for newly added users (we dont manually create users, this is synced and automated from our AD), and there are tons of projects and schemes that have this group associated to them. Bear in mind that there currently are no external users added as yet, they sit in a seperate AD folder that is not linked as yet.

My question is whats the best approach for us to ensure that external users only have access to the space/s and project/s that they are supposed to have access to? Can we point the external user AD folder to an external_user group and create a rule that when an external user is added, they are by default added to the external_user group?



Rethabile M

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,802 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you