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We’re excited to introduce external collaboration for Confluence, now available in early access. It is available to preview for Confluence Cloud Premium and Enterprise customers. (If you're not on Premium or Enterprise, you can start a 30-day Premium trial for free!)
Confluence is your home where knowledge and collaboration meet, but we know that for some customers collaboration doesn’t end with just your internal team. Certain projects and documents require input from external users — people like clients, vendors and contractors who only need access to specific spaces and users, but not your entire Confluence site or people directory.
With external collaboration for Confluence, you’ll be able to grant “external” users secure access to only specified spaces by inviting them as guests.
Guests only have access to spaces where they’re explicitly invited. You can grant guests access in space permissions or in the new Guest Access section in Global Permissions.
This means you can add guests to relevant documents without having to lock down the rest of your site. In Confluence global permissions, you’ll also see a summary of all the spaces where a guest or guest group has access, so you can rest assured that they’ll only see content and user information in the spaces where they’ve been explicitly granted access.
Guest users are restricted from certain features like the people directory, user search, and mentions, which could potentially expose them to sensitive user information.
Finally, your team will always know when guests are present with clear markers and notifications in the product experience to visually distinguish them from internal users.
Are you on Confluence Cloud Premium or Enterprise and working with external users today?
Want to try out External Collaboration? Join our early access program!
Step 1: Sign-up with our Qualtrics form - be sure to tick our feedback agreement so we know how to make it the best feature possible!
Step 2: Join our private Community group here. Feel free to share with any member of your team who will be working with external collaborators.
Step 3: Follow instructions to connect.
You will receive an email from us confirming that you have been provisioned into the external collaboration early access program. Once you receive this email, follow the how-to guides posted in our Community Group to securely collaborate with external users.
Step 4: You are good to go!
Once you are in, please feel free to post any questions or comments in our Community Group or alternatively, email us at externalcollabEAP@atlassian.com.
We’re very excited to to be delivering this early access program and hearing your valuable feedback!
For queries regarding external collaboration, terms and conditions, or your eligibility for early access, please email us at externalcollabEAP@atlassian.com, or comment below.