I've setup a service desk project and setup components with component owners. I have then set it to auto-assign the tickets based upon component owner. However, whenever a new issue is created, the issue is assigned to Unassigned. Any idea what might be wrong? How do I troubleshoot this?
Two things you should check to start with:
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs