We have a crazy-big PNG in our company's standard e-mail signature that's scaled back by e-mail clients, but that is rendered full-size in JIRA issues when they're opened by the Service Desk e-mail handler.
We've asked our marketing team to back off on the image size - and they should do that anyway - but ideally I'd like to strip the image from teh ticket all together when it's processed by the e-mail handler. Any way to do this with the Service Desk e-mail handler? I don't see the same options as when using the regular JEMH tools. Image name is always the same, and it always follows a specific block of text (social links... which I'd also love to strip).
Thanks in advance,
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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