Administrators - Unable to Assign/Report any issue

I have created a user(Project Manager), given him all the possible rights(Administrators/SiteAdmins/Developers etc)

When he creates a project he can not change the Project Lead user, by default it only shows his user name, same is the case when he creates any issue he can not change the reporter or he can not assign it to any other user.

Where as I can do it, why is that so?

The drop down shows no result, even if the user exists it only shows "No Result". Where when i log in using my account i can select any user that exist

1 answer

0 votes

Check if the user has "Browse Users" global permission.

Jobin, thanks. This might be the problem, where do i check it?

Keyboard shortcut: g + g + start typing global permissions

You can also find detailed steps in the linked documentation.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,803 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot