Adding Help Text to a Custom Field

I am attempting to add help text to a custom field. I have added the following to the field description:

Report Path
<script type="text/javascript">
function showHelp() {
var listenersDiv = document.getElementById("rpFieldHelp");
if ( == 'none') { = '';
} else {'none';
<a href="#" onclick="showHelp(); return false;"><img src="/images/icons/ico_help.png"/></a>
<div id="rpFieldHelp" style="display:none">
Incomplete information in this field may delay resolution of this request.

The words Report Path are displayed but the help icon and help text are not being displayed. Am I missing something? We are JIRA v6.0.7.

7 answers

0 votes

Are you modifying the field description under field configurations? If not, try that.

You can verify by changing the text "Report Path" and by checking if the change is reflected or not!


I am modifying the description under field configurations.

on which screen you tested? is it on create screen?

for confirmation, can you open create issue page on new tab(right click on create issue and select open on new tab)

i think it should be working on that page!!


Yes, on the Create screen.

Opening the create issue page in a new tab does not display the help icon or text.

Do I need an special add-on for this? I'm working on cloud version.


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