Hi ! :)
Is it possible to show the Organization field in the Create Screen?
I've included the Organization field in the Create Screen, as it shown in the image below.
But when I create an issue, the field doesn't show:
Thanks ! :D
It's pretty late to answer your question, but I try to help someone who encounters the similar issue to you.
Your question is fair because even we correctly configure the screen setting, Jira won't show Organizations field to us. It is a known issue and tracked at JSDCLOUD-4723. Then the recommended workaround is Raising requests on behalf of customers.
With that feature, JSD agents can choose which organization to be shared with just like when the customer actually raises an issue (the reporter should belong to some organization beforehand, of course).
Hope this helps!
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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