AI for Virttual agents

Anthony Egenti
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November 21, 2024

A go ahead has been given for AI to be used on my instance. What is it I need to do to confirm I am using AI in my Instance and also, how do I enable virtual agents?

 

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Chander Inguva
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November 21, 2024

As @Bibek Behera suggested check if Atlassian Intelligence is enabled on JSM product

Then you can navigate to specific JSM project 

Screenshot 2024-11-21 at 11.37.45 AM.pngScreenshot 2024-11-21 at 11.37.53 AM.pngScreenshot 2024-11-21 at 11.38.00 AM.png

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Bibek Behera
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November 21, 2024

Hello @Anthony Egenti ,

Please navigate to admin.atlassian.com to verify access.

 

2024-11-21_22.32.16.png

 

Getting started : 

https://www.atlassian.com/software/jira/service-management/product-guide/tips-and-tricks/virtual-agent#overview

 

-Bibek

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