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This is the fifth article in our series on Form Design. Previous articles covered Why Form Design Matters, Form Layout and Flow, writing Good Form Questions - Open Questions and Good Form Questions Part 2 - Choice and Conditional Logic.
The first time I converted a paper form to an online form, I made my online form a perfect replica of its predecessor. I figured the team I was building the form for would appreciate my being faithful to their original and I wanted them to feel reassured that the transition to digital did not mean they had to abandon their processes.
Later I learned that there are several reasons you shouldn't do that:
Instead of copying, gather the stakeholders and start from a blank slate. There are several things you should consider before creating your form:
Now you’re ready to create you screen/form. Remember to:
Try to use other options such as a ProForma field, a field configuration, or a field context.
By engaging in a careful discovery process and employing the rules of good form design, you can help teams maximize usability and efficiency as they bring their processes into Jira.
I hope you’ve found this series on form design helpful. From here, we’ll be turning it over to our friend and Jira super-user, Rachel Wright, who will tell us about how to implement these strategies on your Jira screens.
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