Hey there,
I am seeking your help in knowing the best way to setup/configure the below Project Structure.
> Life
> > Life Area
> > > Goal
> > > > Sub Goal 1
> > > > > Sub Goal 2
> > > > > > Sub Goal X (could be any number of additional layers depending on the goal)
> > > > > > > Item(s)
> > > > > > > > Sub Item(s)
How do you suggest I configure this?
The aim is to report on the total level of Life Progress, which=sum(Life Area Progress) which is = sum(Area-Goals) etc down to sum(Sub-Items).
E.g. Life Progress = sum(Life Area 1, 2, 3, 4 & 5).
E.g. Life Area 5 (Financial) = sum(Goal 1, 2, 3, & 4)
E.g. Financial Goal = sum(Financial Goal- Sub Goals 1, 2 & 3)
E.g. Financial Sub Goals= sum(Financial Goal- Sub Sub Goals 1, 2 & 3)
E.g. Financial Sub Sub Goals= sum(Financial Goal- Sub Sub Sub Goals 1, 2 & 3)
E.g. Financial Sub Sub Sub Goals= sum(Financial Sub Sub Sub Goals Actions 1, 2 & 3)
E.g. Financial Sub Sub Sub Goals Actions= sum(Financial Sub Sub Sub Goals Actions Items 1, 2 & 3)
I can share my screen and show the current setup working in excel if that helps.
Cheers!
Josh
The article will appear on the same knowledgebase as you set up in the Settings of the Servicedesk. I have also the same need - where we want to catch a "draft KB article" on a different space (hidden from the customer) and a ServiceDesk Team Lead will review and publish them to the Customer visible space.
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