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Is there a way to show and hide fields on create screen based on value selected for other field

Rompicherla Kalyani March 12, 2024

Is there a way to show and hide fields on create screen based on value selected for other field

Example:

On a JWM create screen, I have a field called:

Is Approval Required: Yes or NO (dropdown)

If Yes is selected, should show another  fields on the screen,

if No is selected, no need to show any new fields.

And there is no customer portal, we create issues from create button only.

This is for JWM project on Jira cloud.

We have Customer Form Extension plugin on JSD for the same, but I couldn't use the same plugin for JWM. There is no option to configure this plugin on my JWM project.

Can someone suggest if there is any option to achieve this behavior.

Thanks.

1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hello @Rompicherla Kalyani 

There is no native support for conditionally displaying fields in the Create Issue dialog.

You can achieve that with third party plugins.

The Behaviours app from Adaptavist would enable you to achieve your goal. The Behaviours app itself is free, but it requires their ScriptRunner app to be enabled also, and that is not free.

 

Rompicherla Kalyani March 12, 2024

@Trudy Claspill  I believe scriptRunner and Behaviors are useful for Jira server only right?

We are using Jira cloud.

 

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hi Rompicherla,

Atlassian enabled us to write a lot of Behaviours for Cloud a while ago.  It is not as flexible as the Server/DC Behaviours, but it can do a lot, including "field options based on other selections"

Rompicherla Kalyani March 12, 2024

Understand, Thanks for the update.

By anychance, can we make use of Customer Form Extension plugin for this requirement on JWM project?

 

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 13, 2024

@Rompicherla Kalyani 

I'm not finding "Customer Form Extension" as an app in the Atlassian Marketplace.

https://marketplace.atlassian.com/search?query=customer%20form%20extension

Have you tried contacting the app vendor to ask that question?

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