clone comments to related issues

[Petri Ruotanen]

Hi 

How to clone comments to related issues allways issue commented and allso when issue status  change how automatically change related issue status as well.

[Tessa Tuteleers]

Hi @Petri Ruotanen , 

welcome to the community! 

It's possible to do this with Automation for Jira.
You can find a lot of (answered) questions on this topic when browsing the community.
A great example that should answer your question is this on.

If you are still unsure after reading some of the questions / answers, feel free to ask away! 

- Tessa 

[Petri Ruotanen]

How make this when related Issue is on another project

[Tessa Tuteleers]

Hi @Petri Ruotanen , 

it does not matter, as long as your "actor" has sufficient permissions, and the scope of your rule includes all the projects you want this to happen in, it should be fine.

- Tessa

[Petri Ruotanen]

then why this don't works 

[Tessa Tuteleers]

Hi @Petri Ruotanen , 

when your trigger is "issue commented", you need to get the comment with 

{{comment.body}}

Pls try this and see if that helps.

- Tessa

[Petri Ruotanen]

still comment not show issue located another project

[Tessa Tuteleers]

Hi @Petri Ruotanen

Please check if the actor of the rule has permissions on the involved projects to see and  comment on the issues. 
Also please check that the direction of the link is correct.

What does the audit log of the rule say? 

- Tessa