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Unable to close a subtask; workflow corrupted

A task was created and converted to a subtask. The workflow got corrupted and now I am unable to edit the status of the subtask, consequently I am unable to close the Sprint. I am unable to convert the subtask back to a Task as well. I have admin privileges, but do not have the rights to Delete a subtask.

2 answers

1 vote



This seems to an existing issue, and there are workarounds already posted in the forum that you can follow:

1. [JSWCLOUD-16279] Cannot close a sprint with subtasks in a state other than parent story states - Create and track feature requests for Atlassian products.

2. Unable to close the sprint because of pending sub ... (


There are more threads that you can search and follow if these do not resolve your issue.



0 votes

You will need to undo the changes your other admin made to the workflow, providing a route to close the issues the workflow is used by.

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