Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to add parent key to a task.

Hi, I'm currently working on automatically adding a parent key to a task on a "company-managed business" type project. I tried the same for "team-managed software" project and it was successful. It would be really helpful if someone could help me understand the reason me facing this issue is because of the different type of project configurations or due to some other reason.

1 answer

1 vote
John Funk Community Leader Jan 04, 2022

Hi Mariam - Welcome to the Atlassian Community!

Team-managed projects use the parent key for Epics. But Company-managed projects use the Epic Link field. 

Thank you so much!

Like John Funk likes this
John Funk Community Leader Jan 04, 2022

You are very welcome!

Hi @Mariam Abraham -- Welcome to the Atlassian Community!

Yes, what John suggests:

The "epic link" field is being deprecated for the REST API, and so will be removed for automation rules also.  The timeline for this appears to be around May 2022, so I recommend watching this post for information updates:

Atlassian notes they will try to automatically update rules, but edge cases may not switch over.  Those would require rule writers to update them manually to use the Parent field.

Kind regards,

Hi @Bill Sheboy , Thanks for the information. 

I came across another issue while working on "team-managed software" project, i was unable to update the "issuetype"  to subtask automatically.

Does the project restrict from adding a task as a subtask automatically?

No, you can convert issues to sub-tasks, but you do need to specify a parent issue when you do it (which is not the "parent link", it's the sub-task parent)

Like # people like this
Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

253 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you