US didnt showed in the Backlogs when i change her status

[Oussema Marai]

hi, i am a Admin , i create a new status called "for review" , when i used on a US he didnt showed in the Backlog , but i found her in Issues !! 

[Moses Thomas]

@Pradeep KumarJust  re-index again after  restart, should fix problem, just  fixed mine :)

best!

[Pradeep Kumar]

It's not working 

[Gibson Simon]

Worked for me. Had to try it about 4 times but it got it done

[Andrey Kolesnikov]

Yes, really it worked from the 4th time. Magic.

[Moses Thomas]

@Andrey Kolesnikov @Gibson Simon  if it work for you both, please mark solution as accepted so others could use  :)

Kind regards,

Moses.

[Marcliff Fountaine]

Strange, but repeated re-index attempts worked.

[Yogesh Mude]

HI @Pradeep Kumar

please check the disk space this also might be the issue as here is the same issue happened with users and he has been solved.

[Vickey Palzor Lepcha]

Rename the index folder - restart JIRA , it will rebuild a fresh new index , will take time to restart depending on your environment and index size.

I ask you to rename instead of delete as it will act like a backup - instead of completely deleting the folder.

Let me know if that works.

[Pradeep Kumar]

I am getting below error in log after restart jira.

2018-06-09 01:35:18,791 ajp-bio-8009-exec-9 WARN localadmin 95x165x1 103syij 10.36.24.115 /secure/admin/IndexAdmin.jspa [jira.issue.index.IndexConsistencyUtils] Index consistency check failed for index 'Issue': expectedCount=22536; actualCount=55

2018-06-09 01:37:18,857 ajp-bio-8009-exec-4 WARN localadmin 97x265x1 103syij 10.36.24.115 /rest/plugins/1.0/installed-marketplace [atlassian.upm.pac.PacClientImpl] Update check request may take longer because of the number of add-ons

2018-06-09 01:41:15,511 ajp-bio-8009-exec-5 WARN localadmin 101x354x1 103syij 10.36.24.115 /secure/admin/IndexAdmin.jspa [jira.issue.index.IndexConsistencyUtils] Index consistency check failed for index 'Issue': expectedCount=22536; actualCount=55

[Vickey Palzor Lepcha]

Did the full retart complete ?

By the way, these aren't ERROR - they are warning.

[Pradeep Kumar]

yes, Full Restart completed. But we are seeing same error.

[Vickey Palzor Lepcha]

Do a foreground reindex with a lock.