Unable to perform background re-index

I am trying to perform a background re-index and i am getting this error:

JIRA is unable to perform a background re-index at this time because the index files are either missing or corrupted.

I tried the steps listed here:  https://confluence.atlassian.com/jirakb/how-to-fix-a-jira-application-that-is-unable-to-perform-a-background-re-index-at-this-time-error-316637947.html, but i don't have an orphans.

I havent performed an upgrade or anything, just out of the blue this started happening.  Nothing was changed manually on the database, so I am not sure what is going on

1 answer

1 accepted

0 votes
Accepted answer

I figured it out, it was a disk space issue.  I freed up some space and the index was allowed to finish.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,516 views 15 20
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you