For Next-Gen JIRA Automation, I am trying to sum the story point estimate of the subtasks into the story point estimate field of the story. Unfortunately, under the edit issue action, I cannot find the field story point estimate at all. How do I get the story point estimate field to appear for the story so that I can set up the smart value?
Hi Mohini,
Time to SLA Plugin has additional parameter option for SLAs. You can define an SLA according to not only by priority and states, but also any criteria that you can add (e.g any custom field's value)
Please see http://tuncaysenturk.com/timetosla.htmlfor detailed information.
Tuncay Senturk
Is there any freeware? i am using ondemand version.
Also aren't all these features available by default? What I need is, SLA is to be set according to a custom field. The condition might be simple default one.. but if a custom date field is set then the SLA will be = that date field.
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As far as I understand, you want to define a custom field which will keep SLA, and on any transition you want to change it according to another custom field.
If these changes can be restricted with a workflow transition, you can use workflow post function to set SLA field by the custom field's value.
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Hi,
in plugin Service Pack for JIRA Service Desk there are some SLA operation and there is postfunction updating SLA to value from due date or some other date picker custom field.
I hope I've help you.
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