one of our users does not get any e-mails from jira.
What we did so far:
1. Delete the account
2. Change the e-mail address -> worked with another e-mail adress
3. Checked exchange only, no e-mail has ever been received from the mailbox
4. Checked outlook rules additionally
5. Checked the system and user config for notifications
I really think that no e-mails are sent from this instance to the respective user.
Current workaround -> Sending mails to another e-mail address and forwarding them.
Can someone please help us. I found some scenarios where the supported checked the outgoing mails:
👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...
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