Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Need help while importing the CSV file of issues in JIRA

HI, 

 

I am facing the issue while i try to import the issues in JIRA. The Jira version is very old, but i would like to import the issues on similar version and then will try upgrading it. 

I am facing the issue something related to double quotes, which i am not able to recognize from where it should be removed/added/modified. 

Please find the attach screenshot for the same and help me with this. 

The source and destination Jira Version is 4.4.5Jira import issue of double quotes.pngThanks and Regards

Shriya Chhajed 

4 answers

Hi!

Please, check this article and the answer provided by @Jerome Chadee.

Hi Greg, 

 

Thank you for your response.

I read the article and have replied @Jerome Chadee on his answer. 

 

Thanks and Regards

Shriya Chhajed 

Hi @Shriya Chhajed,

This is caused when some characters in your csv file may be used as a delimiter for the JIRA import tool. I will suggest opening this file in some text editor of your choice to find out which character is causing the issue and make the change accordingly.

hope this helps!

Hi Kirubel, 

 

Thanks for your response. 

Yeah, i tried doing the same but i am still facing the issue. I have replied the same here

 

Thanks and Regards

Shriya Chhajed

Hi @Shriya Chhajed ,

The file imported needs to have a valid CSV file format. Refer to Valid csv import .

Thanks,

Prashant

Hi Prashant,

 

The file has the valid csv format. 

 

Thanks and Regards

Shriya Chhajed

Hi @Shriya Chhajed 

Check that line in CSV file or better to delete it if not required, save the CSV file and try to import.

This works for me.

Thanks

Fayaz

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,375 views 22 32
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you