Need help while importing the CSV file of issues in JIRA

[Shriya Chhajed]

HI, 

I am facing the issue while i try to import the issues in JIRA. The Jira version is very old, but i would like to import the issues on similar version and then will try upgrading it. 

I am facing the issue something related to double quotes, which i am not able to recognize from where it should be removed/added/modified. 

Please find the attach screenshot for the same and help me with this. 

The source and destination Jira Version is 4.4.5Thanks and Regards

Shriya Chhajed 

[Fayaz Abdul]

Hi @Shriya Chhajed 

Check that line in CSV file or better to delete it if not required, save the CSV file and try to import.

This works for me.

Thanks

Fayaz

[Prashant Mali]

Hi @Shriya Chhajed ,

The file imported needs to have a valid CSV file format. Refer to Valid csv import .

Thanks,

Prashant

[Shriya Chhajed]

Hi Prashant,

The file has the valid csv format. 

Thanks and Regards

Shriya Chhajed

[Kirubel Tesfaye]

Hi @Shriya Chhajed,

This is caused when some characters in your csv file may be used as a delimiter for the JIRA import tool. I will suggest opening this file in some text editor of your choice to find out which character is causing the issue and make the change accordingly.

hope this helps!

[Shriya Chhajed]

Hi Kirubel, 

Thanks for your response. 

Yeah, i tried doing the same but i am still facing the issue. I have replied the same here. 

Thanks and Regards

Shriya Chhajed

[Grigory Salnikov]

Hi!

Please, check this article and the answer provided by @Jerome Chadee.

[Shriya Chhajed]

Hi Greg, 

Thank you for your response.

I read the article and have replied @Jerome Chadee on his answer. 

Thanks and Regards

Shriya Chhajed