I created project in Jira Service management with all screens, custom fields and issue types. Each custom fields i've selected for this project can be either:
And all those settings for every issue type (new feature, change, bug, question etc) see a pic below as an example.
Now i'm trying to do the same in Jira Software in order to escalate data from tickets to my dev team. But in Jira its somehow completely different and i cant find a way how to split every issue type, connect to same custom field database and independently setup issue layout. Right now they all in one place...
Screens, layouts, issue screens - all very confusing, on top of that Jira and JSD have different UI and naming.
And issue layout screen now looks like this:
Sorted on my own. First of all, if you want to edit layout for each issue type individually you need to make unique Issue Screen Scheme and view screen for each issue type. (you can copy/clone them, but names should be unique!)
In case someone will look for a solution or how you cant do that.
Steps to reproduce:
Sorry my answer was not helpful.
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Hi Alexey, indeed the layout/config between the two apps are different. I am guessing in time we will see them converge.
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@Jack Brickey How to achieve issue layouts similar to what i did in JSD?
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You create different screen schemes and associate issuetypes to one scheme or another (relationship is N:1 issuetype:screen scheme).
Here is an example of where I have two screen schemes.
Now with this I can go to layouts and see this...
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