Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira should increase nginx timeout

Edited

Hi I am facing 504 server timeout issue from jira server I am using 3LO authentications.

https://api.atlassian.com/ex/jira/<id>//rest/api/ Issue are facing getting large create metadata and can't upload 15MB files. We are in Cloud network AWS and Azure have similar issue facing both cloud. It works if I migrate into AWS Singapore region. means Issue form Jira side. the all users can't migrate thair region. 

 

Jira should fix the issue.

1 answer

0 votes
Pramodh M Community Leader Dec 22, 2021

Increase the property 

client_max_body_size to 100M;

proxy_read_timeout 300s;

If you have a Load balancer configured to access the UI, please check the configuration as well to increase the timeout in the Load balancer

Article here on the same

https://community.atlassian.com/t5/Jira-articles/Knowledge-Nuggets-Reverse-proxy-timeouts/ba-p/743330

Thanks,
Pramodh

Who can change jira nginx config?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

399 views 2 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you