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Hi I am facing 504 server timeout issue from jira server I am using 3LO authentications.
https://api.atlassian.com/ex/jira/<id>//rest/api/ Issue are facing getting large create metadata and can't upload 15MB files. We are in Cloud network AWS and Azure have similar issue facing both cloud. It works if I migrate into AWS Singapore region. means Issue form Jira side. the all users can't migrate thair region.
Jira should fix the issue.
Increase the property
client_max_body_size to 100M;
If you have a Load balancer configured to access the UI, please check the configuration as well to increase the timeout in the Load balancer
Article here on the same