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[Jira Automation] Unknown fields set

I keep getting the following error while running JIRA Automation. The rule does run successfully while the error always displays and I'll get an email notification. Any way to fix?


"Unknown fields set during transition. Field may not be on transition screen. Fields ignored -Resolution (resolution)".

2 answers

1 vote
Jack Community Leader Jul 13, 2021

Thanks olive. Now could you test with one issue and do the same transition manually? What do you observe? Do you get a model screen asking for fields to be completed?

Hi Jack, 

I test one manually, I get the standard transition screen (with only the Comment field) and it's not required. I could process successfully without input anything.

0 votes
Jack Community Leader Jul 13, 2021

Can you share your automation screenshot and audit log?

bmccoy Atlassian Team Jul 13, 2021


This looks like your transition issue Action probably has a line to set the Resolution field.   But the transition from Reviewed to Security Reviewed does not have a transition screen with this field on it.  (Maybe you copied this rule from a template?)

Monosnap 2021-07-14 16-17-37.png

Above is where you will find the field.  To remove it, unselect it from the drop-down.


Choose fields to set....png

The resolution was not selected. That's why I really confused about the error message.

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