We installed Jira during the last 2 weeks. I've worked with Jira for years and it is a trusted system. After we performed an upgrade + adding Jira Service Desk & other (verified) plug-ins we started getting stuck. We would try to perform an action like Create/Status Transition and the spinner would simply get stuck to a point where we have to restart the service in order to go back to work. Unfortunately, this is happening a lot, to a point where I can relocate my team from Asana to Jira. Needless to say, this is happening on all stations and users.
Help me Obi one, you're my only hope
Did you find a fix? I have the same kind of issue on my side as well. Is it a browser related issue or a JIRA issue, or both?
I had read that Is anyone else having trouble using JIRA with Chrome?
But it clearing the Chrome cache does not seem to work.
I don't know if maybe we are having the same issue?
I haven't found any way to solve this, and it feels like once more time passes, more stuff stops working.
Do you use a redirector (Jakarta, or ARR)?
nope, none of those
it seems it happens on specific actions.
to my understanding, ususaly because there is a conflict in a permission scheme when it comes to transitions/actions.
in our case we found that while a transition/action was limited to a specific group via condition, the group iteself didn't have the right permission to perform it, thus going into an endless loop
Following those links & steps solved this precise issue you are experiencing for me.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs