I'm new here and therefore hello to everybody and thank's in advance for any help. I appreciate it :-)
Here my question: I have some issues in my backlog which will not appear in the assigned sprint. If I use for example the right click contex menu ("Send to") on one of those issues and assign it to the sprint it appears in that view in the sprint. BUT if I reload the page the issue is in the backlog again. Although the Issue has the sprint assignment in the details.
In the screenshot you can see, that the issue is assigned to the sprint "Sebulba". But it is not shown there in the sprint on the board. Instead it appears still in the backlog.
That is very strange - since this occurs the first time and only with a couple of issues.
I read some of the "sprint is not showing in ..." questions and checked some of the hints. But it looks all fine to me.
I compared those issues with other issues which are showing up in the sprint as expected and I can't see a difference.
Yes. That's right. The issue (and a couple more) refuses to show up in the sprint. This is also true if I drag and drop the issue in the sprint are assign the issue to the sprint by editing the issue details.
What is really odd: if I use the right click method, it appears in the sprint in that view. But if I reload the browser window or open the board in another tab the issue is shown again in the backlog although the assignment in the details is still there.
I restarted my Browser and deleted the cache. The issue appears still in the backlog dispite it's assigned to the sprint.
Microsoft Edge 41.16299.820.0
Microsoft EdgeHTML 16.16299
Here is a partial view of the backlog. The marked two issues have the same behaviour as the one with the id ORCHIT-518 I'm talking about. This one is on the top of the backlog. If I move it up in the backlog the assignment to the sprint is removed as expected.
If I move that issue again to the sprint I get a success message and it appears in the sprint. But as before - after a reload of the page it shows up on the bottom of the backlog. (With the assigned sprint in the issue details)
Yes it looks exactly like the bug described in: https://community.atlassian.com/t5/Jira-Software-questions/Issues-moved-from-backlog-to-sprint-return-to-backlog-after-page/qaq-p/687353
We are running version 7.2.3
I will inform our JIRA team, that they open a support ticket.
Many thanks for your help :-)
Have a nice day.
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