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Is there a way to disable pop up asking to close the parent when all sub-tasks are moved to Done?

Is there a way to disable pop up asking to close the parent when all sub-tasks are moved to Done?

I have an automation to move the parent to QA when sub-tasks are done. However, when the last open sub-task is moved to Done, I get a popup asking if I want to update the parent to Done as well.

I would like to disable that so we don't accidentally close the parent without QA'ing.

1 answer

0 votes
John Funk Community Leader Dec 01, 2020

Hi Siree - Check the workflow for the transition to Done to see if it is calling a transition screen or has some conditions/validators set to fire. 

It's not part of screen from the workflow transition.  It's a prompt popup and the 2 buttons were "Update" or "Cancel".

John Funk Community Leader Dec 12, 2020

Can you provide some screenshots and step by step what you are doing?

Hi,

We are also looking for a way to remove this pop-up.

Screen looks like this, with 2 status values that can be done:

-Canceled (Geannuleerd)

-Done (Gereed)

 

 

The popup happens when all subtasks of a main task are set to one of the statusses, what Jira should do then with the parent issue.

Note, we have already automated the parent status update, but we are still getting an unnecessary popup.

update-upper-issue-with-status.png

 

----

Edit note:

Looks not possible like in following duplicate thread, does have a feature request for it though.

https://community.atlassian.com/t5/Jira-Software-questions/Suppress-quot-Update-Parent-Issue-quot-pop-up/qaq-p/1233591

 

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