How to migrate XRay project (Server to Cloud) without losing data

[Victor N.]

Hi everybody,

I need some help to migrate my data tests.

We are actually migrate Jira Server to Jira Cloud but I have some problems with XRay data. After the migration I lost all my gherkins datas in test cases, and links beetween test cases, test plans, test sets and test executions are dead.

I tried to mapped the fields before but I can't find it on Jira Cloud.

Anyone got an idea to do it ? Or there is no solution ?

[Sramanth Pandeti · Accepted solution]

Hi @Victor N. Welcome to the Atlassian Community!

It looks like some other users have experienced similar issues as discussed in this thread:  https://community.atlassian.com/t5/Atlassian-Cloud-Migration/Xray-Server-to-Xray-Cloud-migration/qaq-p/1395024

I recommend reaching out directly to the Xray (Expand IT) team as they might have solutions or recommendations around it. Here is their link to Service Desk portal

[Victor N.]

Thank you, I gonna check this post !

[abhishek_sharma03]

Was this issue resolved @Victor N. 

[Victor N.]

Not really ... we had to manually copy all test cases and I don't know if there a new solution since my last post

[Rogério Paiva - Xray Xporter]

Hi @Victor N. 

Xray is integrated in the Jira Cloud Migration Assistant (JCMA), and there is Early Adopters Program (EAP) already started.
Please file your application for the EAP [here|https://surveys.atlassian.com/jfe/form/SV_6SAs9OX0eAbGk5f].

Kind regards,
Rogério Paiva [Xray Support Team]

[Timothée Quesada]

Hi @Rogério Paiva - Xray Xporter ,

This feature is available right now?

I cannot use it on my Jira Server, the migration doesn't include the XRAY specificities: manual test steps for instance.

Do I need to activate something on my instance?

Regards,
Timothée

[Rogério Paiva - Xray Xporter]

Hi @Timothée Quesada 

It is necessary to sign up for the EAP.

This is the procedure for a while, probably until the end of the year.

Atlassian manages the EAP, and during the EAP phase, they will keep an eye on the process to make sure the migration is successful.

Without the EAP, only Jira data is migrated, the Xray data (or any other marketplace App) will not be migrated.

Thank you.

Kind regards,
Rogério Paiva [Xray Support Team]

[Sramanth Pandeti]

Hi @Victor N. Welcome to the Atlassian Community! 

It looks like some other users have experienced similar issues while moving Xray data from Server to cloud as discussed in this thread: https://community.atlassian.com/t5/Atlassian-Cloud-Migration/Xray-Server-to-Xray-Cloud-migration/qaq-p/1395024

I recommend reaching out directly to the X-ray (Xpand IT) team as they might be able to provide you some guidance or solutions around it. Here is the link to their Service Desk: https://jira.xpand-it.com/servicedesk/customer/portal/2/user/login?destination=portal%2F2

[Sramanth Pandeti]

Hi @Victor N. Welcome to the Atlassian Community! 

It looks like some other users have experienced similar issues while moving Xray data from Server to cloud as discussed in this thread: https://community.atlassian.com/t5/Atlassian-Cloud-Migration/Xray-Server-to-Xray-Cloud-migration/qaq-p/1395024

I recommend reaching out directly to the X-ray (Xpand IT) team as they might be able to provide you some guidance or solutions around it. Here is the link to their Service Desk .