a project manager has asked me can we configure our Jira cloud, so that users cannot clone issues within their project ? It seems the users are cloning but then not correctly maintaining the various field values on the new Jiras ... making it hard work for the PM to track & report on all their issues accurately.
Can you tell me how I can control cloning ? Is it possible at a user or project level ? Would appreciate any help offered plus examples.
Thanks in advance.
On Cloud, there's only one way to control cloning - you can flag a step in a workflow with "jira.permission.create.clone = denied" - this will stop everyone having the clone function when an issue is at a particular place in its workflow (you can, of course, add it to every step, which would disable clone completely for the issues using that workflow)
I have applied your suggestion on one of our key status for the specific workflow but I can still create a clone.
I have inserted a screen shot of what I have created. Have I got the syntax correct and / or there any other steps I need to take ?
Thanks in advance,
Hi @Matthew Doughty welcome to the Atlassian community.
Please be informed, in order to restrict the cloning access, the role should be a Jira admin.
Please check these links that would give you specific step and details:
Stay safe and stay healthy.
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