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How can cloning of issues be controlled at a user and / or project level ?

Hello,

a project manager has asked me can we configure our Jira cloud, so that users cannot clone issues within their project ?  It seems the users are cloning but then not correctly maintaining the various field values on the new Jiras ... making it hard work for the PM to track & report on all their issues accurately.

 

Can you tell me how I can control cloning ?  Is it possible at a user or project level ?  Would appreciate any help offered plus examples.

 

Thanks in advance.

2 answers

1 vote

On Cloud, there's only one way to control cloning - you can flag a step in a workflow with "jira.permission.create.clone = denied" - this will stop everyone having the clone function when an issue is at a particular place in its workflow (you can, of course, add it to every step, which would disable clone completely for the issues using that workflow)

Hi Nic,

I have applied your suggestion on one of our key status for the specific workflow but I can still create a clone.  Deny clone trial 1.png

I have inserted a screen shot of what I have created.  Have I got the syntax correct and / or there any other steps I need to take ?

 

Thanks in advance,

matt

0 votes
G subramanyam Community Leader May 17, 2021

Hi @Matthew Doughty welcome to the Atlassian community.

Please be informed, in order to restrict the cloning access, the role should be a Jira admin.

Please check these links that would give you specific step and details:

Restrict issue cloning 

Disable clone issue in Jira 

Prevent users from cloning issues 

Stay safe and stay healthy.

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