I am trying to setup a service desk and want to be able to provide custom drop-down options to pick from and provide mini description of what it means. Just like the below screenshot that I took from Atlassian support form itself, but can not reproduce it. What am I missing?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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