How can I ensure that fields in linked issues are pre-filled automatically in Jira?

Sunny Tremblay
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February 28, 2024

Why does creating a linked issue in one of my Jira project boards automatically pre-fill and copy all issue fields, while this behaviour is not observed in my other boards? In the other boards, I have to manually rewrite all the information in the newly created linked issues. How can I enable this pre-fill feature across all my boards?Screenshot 2024-02-28 at 9.24.06 AM.pngScreenshot 2024-02-28 at 9.24.33 AM.png

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Trudy Claspill
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February 28, 2024

Hello @Sunny Tremblay 

Welcome to the Atlassian community.

Doing some experimenting in my own instance I see that:

When I start from an issue in a Service Management project and click the Create Linked Issue there, then I get the Create Linked Issue dialog with fields filled in.

When I start from an issue in a Software or Business/Work Management project and click the Create Linked Issue there, then I get the Create Issue dialog with no fields filled in.

Does that match your situation?

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