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Hello, this is the second day that my team and I have been unable to login to Jira . There is a stub

Kadyrkesh Sultan
Kadyrkesh Sultan September 14, 2022

Снимок экрана 2022-09-15 в 08.23.58.png

 

Please, help me!

 

How can I contact technical support? Links only lead to community and documentation

 

My ticket: https://support.atlassian.com/requests/CA-1972475/

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 16, 2022

@Kadyrkesh Sultan Sorry to hear about this problem.  It appears that you were able to reach out to support team in https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-1972475 and they were able to reactivate this site.

Regards,

Andy

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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September 14, 2022

If you are on a free plan, I don't think you can contact support. Let me see If I can bring someone over from the Atlassian team to check it out.

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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September 14, 2022

But as I see you have already opened the same date and the same question here https://community.atlassian.com/t5/Jira-Software-questions/Not-working-Login/qaq-p/2135533#U2135544

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Kadyrkesh Sultan
Kadyrkesh Sultan September 14, 2022

How can I contact technical support? Links only lead to community and documentation

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