Drag and drop doesn't show name

[Peter Drier]

Picture for 1000 Alex: 

How do I get Jira to show the name of the state on the right column?  

It shows when there is more than one option in the column, but seems to hide this info when there's only one.  

In this case, we have 3 states mapped to the closed column, but they're not all accessible from the "In Progress" state.  It would be better if the right column told me that it is actually putting things in a "Rejected" state (as there's currently a bug in our workflow..) 

[Jonas Bang Christensen]

Linking issues:

Can we always show the name of the workflow step w... (atlassian.com)

[Jonas Bang Christensen]

I have exactly same issue.

Easiest solution would be if Jira always show the name of the status, not only when 1+ status options exist. I do not see what the harm would be in that, except always providing more visibility of which status the issue would end in if dropped into that column.

The case is, that in that column where sometimes more than 1 status is an option, depending on where the issue is currently in the workflow, you do not know in which status you would leave the issue if dropped - unless you know the workflow by heart (which most do not).

[Dave Mathijs]

Hi @Peter Drier welcome to the Atlassian Community!

If there is more than 1 status is mapped to the 'Closed' column (not a resolution), then this means that there is no direct transition from statuses 'Ready for Development' or 'To Do' to the statuses in the 'Closed' column.

You'll need to edit the workflow.

[Peter Drier]

Hi Dave,

I understand that there is an issue with the workflow.. But that's not what this post is about.  How do I get text where the lines are on the right column?  How do I get Jira to tell me what state the issue will be if I drop it on the right column. 

[John Funk]

As Dave said, Jira will not show you text for the status of a column if there is only one status in that column. The short answer is that it will be in the status that you have mapped to that column. 

[Peter Drier]

The issue I'm dragging in the screenshot was in the "in progress" status pre drag.  Thus negating Dave's answer.  

Our workflow currently has 3 states in the closed column.  Only one of which has a transition from the "in progress" state. 

Care to guess which one?  While I may know, not everyone on my team does.  It would be 100% easier for everyone if Jira showed the name of the state always, not just when there's >1 of them.  

I get that Jira doesn't show that one state when there's only one.  IMHO, that's a bug, how do we get that changed.  Is there a config setting, or does this need more heroic efforts to change.