Createing custom files also generates new screem (Jira Service Desk)

Daniel Bastos June 20, 2019

Hi all,

I'm creating a few new custom fields and types of requests to my JIRA service desk projects and I started to realise that JIRA is also creating new screens, I saw some guys with an issue similar to this one:
https://community.atlassian.com/t5/Jira-questions/multiple-workflow-and-service-desk-screens-automatically-created/qaq-p/752590

However, I reckon that is not the same, I am just creating new custom fields and new types of requests and these screens started to appear. Someone can help me with that?

 

Associate field Qualifications Required to screens - Jira - Google Chrome.jpg

View Screens - Jira - Google Chrome.jpg

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