Cannot delete classic project

[Mike Liu]

Deleting says "Project is not live"

There is no live/not-live settings that I can find.

Same issue as reported here https://community.atlassian.com/t5/Jira-Software-questions/Why-cant-I-delete-a-Project/qaq-p/1354648

Please fix immediately.  Too much extra info and steps in JIRA make it more hassle to use and not worth it.

[John Funk · Accepted solution]

Hi Mike - Please submit a support request with Atlassian and reference the same post that you referenced above. 

https://support.atlassian.com/contact/#/

[Mike Liu]

Thanks John.  I would love to, but I cannot.  I tried doing that based on your reply in the other question I linked, but since I'm on community support, it just circles me back to asking questions in these forums.  Is there any other way to escalate this question?

[John Funk]

Gotcha!

@E M 

[Earl McCutcheon]

Thank you  @John Funk and @Mike Liu ,

I updated the other thread but just wanted to make sure the info got relayed here as well:

I have created the following Bug Report for additional tracking, add yourself as a watcher to get updates:

• https://jira.atlassian.com/browse/JRACLOUD-74285

Regards,
Earl

[Mike Liu]

Thanks!

[John Funk]

Mike - can you click on the Accept Answer button so we can close this one out? Thanks!

[Earl McCutcheon]

HI @Mike Liu ,

The Fix has been rolled out to your instance already, can you double check and confirm everything is fully functional on your end and that the project deletes without issue.

Regards,
Earl 

[Mike Liu]

Works for me.  Thanks!

FYI - the project in question ended up in the Trash even without me having to touch it, so it's possible our attempts to delete it before were setting a flag already.  I created a new project and deleted that one and things work as expected.

[Earl McCutcheon]

Hi @Mike Liu ,

Awesome, and thanks for the confirmation and glad to hear everything is working for you now.

Regards,
Earl