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Adding editable table on the 'create' ticket screen

philipf
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September 22, 2023

I am looking to have a table be available to users when creating a ticket.


I have found a workaround which is an automation which when a new ticket type is created, maybe the description field this default text (I put in a table), and that works. However, that only appears after the ticket is created and you go back into it.

Is there a way, and not in the classic version for me to have a table available when creating a new ticket. I need the matrix availability for people to fill in.

I have also tried creating a new multi-line field and make the default a rich text table, or the jira code and they don't work.


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Fabio Racobaldo _Catworkx_
Community Champion
September 24, 2023

Hi @philipf ,

a text field multiline with a default value could be one of solution at your question. Please take a look to the following thread https://community.atlassian.com/t5/Jira-Software-questions/Table-default-value-for-Text-Field-multi-line-costume-field/qaq-p/2053301 in order to know how to setup the default value

Hope this helps,

Fabio

pfort
September 25, 2023

Yes, this worked.

The key but for everyone is that to change to wiki rendered, you have to go though field configuration and not custom issue.

 

Thanks

philipf
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
September 25, 2023

Yes, this worked, thanks, see above for detailed answer from other account. 

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