Jira Automation for similar issues

Dolores Rhyme
Contributor
September 12, 2023

Hi!

I'm trying to create a rule that searches for similar issues in a backlog by a summary or description and then link these tickets. I found that there's such a rule:

2023-09-06_19-32-49.png

But it doesn't do anything.... What do I do wrong? Help me please.

2023-09-06_19-24-22.png

2 answers

2 votes
Dolores Rhyme
Contributor
September 12, 2023

@Teja 

Thank you a lot for your answer, but it only works for Jira Service Management projects:(

2 votes
Teja
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 12, 2023

Hi @Dolores Rhyme 

Welcome to Atlassian Community!

I would suggest you to please make use of the Jira build in feature, similar request and you can link all these issues as required.

Picture3.png

Let me know if you have any questions.

Thanks,

Tejaswini

Dolores Rhyme
Contributor
November 20, 2024

Thank you for your answer! But this feature doesn't do anything. I mean it probably searches only exact match. In my case, it helped me in zero cases.

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