Hi,
I want to define SLA based on the tier of the Affected Service, so I am trying to come up with a JQL for that.
I tried in the issue navigator but I am unable to search based on the service tier, any idea how to do that? Or if it is not possible (currently)?
Regards,
Aman
Hello @Aman
This is an interesting and useful use case and honestly I think there is no exact solution available at this moment.
I would suggest to use the "Affected services" in the JQL to start off.
We can keep an eye on the upcoming changes to see if we are able to use the 'Tier'; which is currently not available.
Please let me know if this helps or if there are any further questions.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.