How to make the simple table in email from Jira automation?

Serze
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February 28, 2025

Hey.
I'm trying to make a simple table in my reporting.
For example, like this:

https://i.imgur.com/daVitUW.png

but I'm getting this:

https://i.imgur.com/JtX0T5o.png

whats wrong? 

Does Jira can make ordinary tables?

1 answer

0 votes
Bill Sheboy
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February 28, 2025

Hi @Serze -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help.  Please post the following:

  • what type of project is this (e.g., company-managed, team-managed, etc.), 
  • an image of your complete automation rule in a single image for continuity,
  • images of any relevant actions / conditions / branches,
  • an image of the audit log details showing the rule execution, and
  • explain what is not working as expected and why you believe that to be the case.

Until we see those...

You may send whatever HTML you want in an email from a rule.  Provided it is formatted correctly for the data, the problem could be how the data is iterated / sent, in the receiving application, etc.  For example, some email apps only support basic HTML and so some table syntax does not work.  Seeing the specifics of your rule may help explain the symptom.

Kind regards,
Bill

Serze
I'm New Here
I'm New Here
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February 28, 2025

Oh, thank you. I didn't think it's important.

  • type of project - it's servicedesk
  • an image of your complete automation rule in a single image for continuity, - here is it. As easy as possible 
  • images of any relevant actions / conditions / branches,
    nothing. It's just a table with pre-typed text.

<table border="1" style="border-collapse: collapse; width: 100%;>
<tr>
<th style="padding: 8px; text-align: center; background-color: #f2f2f2;">cellA</th>
<th style="padding: 8px; text-align: center; background-color: #f2f2f2;">cellB</th>
</tr>
<tr>
<td style="padding: 8px; text-align: center;">cellC</th>
<td style="padding: 8px; text-align: center;">cellD</th>
</tr>
</table>

<table border="1" cellpadding="5" cellspacing="0" width="100%">
<tr>
<th width="15%" align="center"><strong>first</strong></th>
<th width="25%" align="center"><strong>second</strong></th>
<th width="20%" align="center"><strong>third</strong></th>
<th width="40%" align="center"><strong>fourth</strong></th>
</tr>
<tr>
<td valign="top">ABC-01</td>
<td valign="top">blahblah</td>
<td valign="top">Process</td>
<td valign="top">Output</td>
</tr>

<tr>
<td valign="top">AB-02</td>
<td valign="top"> API</td>
<td valign="top">Project</td>
<td valign="top">Data</td>
</tr>
</table>

  • an image of the audit log details showing the rule execution, an
  • explain what is not working as expected and why you believe that to be the case.

I've expected to get the table like this:

But I getting this:

and this:

 

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