Failed to retrieve the references
Hi, we have an issue with Assets.
The loading of the object view of one certain object with a lot of relationships to other objects throws an error. We can see all (other) data of the object, but the loading of inbound/outbound references takes very long. Then (after 10 sec) Jira shows following error:
failed to retrieve the references
When we checked the logs, the log-entry is very meaningless:
ERROR
i.core.rest.ExceptionErrorMapper /rest/insight-am/1/assets/ORG-XYZ/outboundreferences
Oops
Do you have any idea what could be the reason for the error?
The graph view for the object works, also the normal "Asset-View" shows the relationships (outbound and inbound). For other objects everything works as expected. This certain object has 280 relations to other objects, but we also checked objects with more than 400 relationships and these are working :(