Cannot add approvals to transition/status?

[Mariano]

Hello, I am not sure what am I missing, but I created a workflow which has an "In Review" status which I'd like to have both approvals and emergency overrides, however I can't seem to find the "add approvals" tick box. What am I missing? Is there specific configuration that the workflow needs?

I've read this article but it's not very clear how I can use it when creating a workflow from scratch.

https://confluence.atlassian.com/adminjiraserver/configuring-jira-service-management-approvals-938847527.html

[Benjamin]

HI @Mariano Edvardsson ,

Perhaps this article may help solve your issue.

https://confluence.atlassian.com/jirakb/fixing-approval-step-not-showing-in-the-workflow-1417150604.html#:~:text=In%20order%20for%20users%20to,the%20workflow%20must%20be%20active.

Hope this helps.

[Mark Higgins]

Hi @Mariano Edvardsson 

Yep, is frustrating but the approval tick box only appears when the workflow is active.

I have been there.

Cheers

Mark