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Mark Higgins
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
ITSM Consultant - Certified Attlassian Professional
40 years in IT, since 1984
Atlassian products
Jira,
Jira Service Management,
Jira Service Management
Industry
Other Industry
Accepted solutions
30
Website
None provided
Posts
233
Badges
31
Groups
13
University
Social
Re: Re: Unable to access 'Customer' Permissions tab in a...
Question
Replied February 20, 2025
Re: Re: How does the First response time chart work?
Question
Replied February 20, 2025
Re: Help Centre URL different to Portal URL
Question
Answered February 6, 2025
Re: Using automation to move issues between 2 service pro...
Question
Answered February 6, 2025
Re: Formatting incoming emails to JSM
Question
Answered February 6, 2025
Re: Inquires are not created when email is send to suppor...
Question
Answered February 6, 2025
Re: Email replies not showing in ticket comments
Question
Answered February 6, 2025
Re: Restrict ticket creation but allow search single user...
Question
Answered February 6, 2025
Re: Re: SLA multiple time zones
Question
Replied February 1, 2025
Re: Re: SLA multiple time zones
Question
Replied January 31, 2025
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Last active
February 25, 2025
168
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169
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233
Total posts
14
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