Automatic ticket creation and automatic related link issue

[Barış Özer]

Hello everyone,

I want to do this, for example, a ticket will be opened every Monday and I want to put the attachment I want into it. (Is it added with automation?)

Actually, I did most of the rules, but I cannot create related link issue automatically.

I can assign anyone I want, I can make anyone I want a reporter.

Can you send me a picture of what kind of automation I will do?

I want to add an attachment, and I want this ticket opened every week to be a related link.

[Trudy Claspill]

Hello @Barış Özer 

Can you provide more information about your requirement that "this ticket opened every week to be a related link"?

To what other issue are you trying to link the newly created issue?

There is no specific action available in Automation Rules to add a new attachment to a newly created issue. 

It appears that you can add attachments to an issue using the REST API.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-issue-issueidorkey-attachments-post

You could try using the Send Web Request action in the Automation Rule to execute a call to the API to upload the attachment to the issue.

I have not tried that, so I can't provide the specific details nor confirm that it works.

[Barış Özer]

Hi @Trudy Claspill 

Can you help me with a different issue?

[Trudy Claspill]

Do you have another Question posted somewhere? Post a link to it here and I'll see if it is something where I can offer help.

Don't post an entirely new question within this thread. If you have a thread, start a new Question.