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Can someone tell me why the auto-replied e-mail was sent to the customer's Junk Email folder? How can I set up to let auto-replied e-mails be sent to the Inbox folder? Thanks in advance!
Hi @Yifu Tong ,
a quick search in the community shows that this is a common problem, that can unfortunately happen because of different reasons.
You might want to look into a few of these threads and see if any of the proposed solutions work for you: