You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Our team's JIRA project is currently sending all notifications into users' junk mail folders. It seems to be a JIRA issue, not our Microsoft Outlook settings, as emails from other projects are going into our inbox.
Check the email address associated with the Notification scheme for you teams project.
Make sure that it is the same email address as the other project for which the mails are going into the Inbox.
1. send an email to recipients saying "Open junk folder > open received email from jira and mark is as "email is not junk" . Next time when we send emails will go to INBOX.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Unfortunately, this does not work. I have completed this step a dozen or so times and am still finding about a third of emails in Junk. I have added both the user account and generic domain to the safe list to no avail. Any other tips Vijay?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Same Problem here, one of our customers opens support tickets against us and the email goes directly into the junk folder, started arround march this year. I marked email and sender as not junk also allowed all emails from the domain but its still in junk
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
same problem :(
Outlook Web Access moves emails from jira@<company>.atlassian.net to the Junk folder.
Why does Microsoft not trust atlassian.net ????
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.